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How long will it take to receive my order? How can I pay for items? Do you have a layaway Plan? Do you accept orders listed outside of the United States? What about military addresses? How much does shipping cost? Will I be charged sales tax? How are orders packaged? How do I find out about special items, upcoming promotions and other events? What is your return policy and warranty? Our 30-day warranty covers each item of fine jewelry for defects in manufacturing (based upon Sevon Designs inspection and sole determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. We reserve the right to have a gemologist inspect any items with gemstones prior to issuing a credit. All sales are final on any custom made or special order items. No return or exchange can be offered on these types of items. How do I return an item?
How do I contact you if I have Questions about returns? How long will it take to get my refund? What about Custom Orders? What if I purchased this as a gift and it doesn't fit? Can you send me a catalog? What is Argentium Sterling Silver? How do I care for my Jewelry? Argentium™ Sterling Silver Sterling Silver .925 We do not recommend using silver dips on silver jewelry with stones. If used improperly the chemical may harm the stones, and also remove precious metal from the surface. Silver jewelry may tarnish your skin if you are taking medication or according to your diet. Each person reacts differently to medications.General Care Clean jewelry in warm, soapy water with a soft toothbrush. For rings, after soaking, be sure to gently clean in back of the stone. Residual dirt from frequent wearing may collect and hide the brilliance of the stone. Dry with a soft cloth. Avoid paper towels as they may scratch the surface of the metal and the stones. Some gemstones are harder than others and may scratch the softer ones. For example, diamonds will scratch all other gemstones including rubies, sapphires and emeralds. Additionally, most gemstones will scratch gold, silver and platinum. To keep your jewelry looking new we recommend wiping the metal portion of the piece with the polishing cloth provided to remove residues from daily wear. Always store your jewelry in fabric lined divided boxes or in the cloth pouch provided. Some gemstones are harder than others and may scratch the softer ones. Chemicals such as hairspray, perfume, lotions, oils, chlorine bleach, detergents, and salt water as well as perspiration may cause jewelry to become dull. They may also slowly erode the finish and polish of gemstones. Ideally, remove your jewelry before applying beauty products, doing manual work, using abrasive chemicals, or swimming. Do not subject your gemstone jewelry to sudden temperature changes such as sunbathing, hot tub or under hot and cold water. The stones may crack or loose their color. Never use an ultrasonic cleaner or ammonia on porous stones such as opals, lapis, malachite, turquoise, or onyx. The stones may absorb the chemicals, loose their shine and discolor. The vibration may also loosen the stones from the mountings. When using ultrasonic cleaners read the instructions because using this device may not be suitable for some jewelry and damage may occur. Gemstones Please note that due to web browser variances, actual stones may vary in shade from those shown on our prodict pages. For more information about colored gemstones go to the International Colored Gemstone Association (ICGA) website at, www.gemstone.org.Amethyst The most precious form of quartz, amethyst receives its color from iron and manganese. It is durable, with a Mohs' hardness rating of 7. For comparison, a diamond is rated 10 on the Moh’s scale. Brazil is the primary exporter to this day, although it is common in many countries. Still, its deep and attractive color makes it extremely popular. Natural banding - darker and lighter zones of color - is quite common and a sign of a natural stone. Colors vary from pale liliac to deep purple. The most common enhancements are heat and irradiation. Try not to expose an amethyst to excessive amounts of bright sunlight, as this can fade its color. The amethyst stones used at Sevon Designs are said to be natural untreated stones, according to the stone manufacturer. However, it is difficult to prove in the jewelry business that a gem has not been heat treated so we will assume they have been treated. Cubic Zirconia Cubic Zirconia (CZ) is well known as a substitute for diamond, due to its high hardness and great fire. But in recent years, it has established itself as a gorgeous gem in its own right. CZ is a beautiful synthetic gemstone that is durable and inexpensive and now even comes in any color of the rainbow, making it even more desirable. Garnet A warm and deep red color is the most frequently occurring color for Garnets. However Garnets come in many more bright and beautiful colors. Although red remains the major color, garnets come in different shades of green, pale to bright yellow, fiery orange and fine earth- and umbra-shades. Only blue is a color which is not available in Garnet. Garnet also possesses rarities which change their color from daylight to artificial light. Garnet has an excellent hardness of 7 to 7.5 on the Mohs� scale. This is why these gemstones are so excellent to wear. Garnets are quite sturdy and resistant to everyday wear and tear, and uncomplicated to work into jewelry. Only to hard impact or uncontrolled heating they will react adversely. Garnets have been widely known for thousands of years and are found in jewelry from ancient Egyptian, Greek and Roman eras. Onyx Onyx is an opaque variety of quartz with a Mohs' hardness rating of 7. Onyx is part of the chalcedony family of colored quartz, which includes agate, cornelian and jasper. Onyx is opaque; meaning no light shines through it. Therefore, it is usually cut into a smooth, rounded, polished dome called a cabochon, however at Sevon Designs our stones have been custom faceted for our Leah line for an unusual appearance. Topaz Topaz is a mixture of silicon, aluminum, fluorine and hydroxyl. It comes in many colors, with blue most common. Mohs' hardness rating of 8. Blue topaz in particular is popular in jewelry today. It has a watery blue similar to aquamarine, but often without the green overtones, and its hardness and good clarity make it an excellent gem. The blue color is often enhanced through heat-treatment and irradiation. The London Blue topaz used for the Esther ring at Sevon Designs has been heat treated to give the old world color of ancient times. |
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